By entering into a business agreement with Rare Bridal Studio you agree to comply with and be bound by the following terms and conditions of sale.
From here on 'you' refers to the customer and 'us'/'we'/'our' refers to Rare Bridal Studio.
The costs of alterations are not included in the price of the dress and or separates unless otherwise stated at time of purchase and is specified on the booking form.
Alterations are carried out by independent seamstresses, Brides are not obliged to use the seamstresses and we cannot be held responsible for any alteration work undertaken.
As each dress is personally tailored, we are unable to resell a dress to any Customer other than the Customer placing the order, and as such, we cannot accept returns on the basis of a change of heart or be held responsible for a dress not fitting correctly due to fluctuations in weight, body size and/or changes in body shape once an order has been placed. Furthermore, we cannot accept returns where you request a change to an existing order and we are unable to fulfil that change.
Dresses with beading and embroidery may differ slightly in the amount/placement of the beading/embroidery to that of the sample dress.
Handmade clothes cannot be rushed and, as such, you must accept that all shipping dates are approximate. Time needs to be allowed for the process to be completed and your dress made to perfection, therefore the designer has the right to change the shipping date based on their production schedule.
All sample sale dresses are sold as seen and must be paid for in full at time of purchasing.
All accessories must be paid for in full when placing an order.
We will endeavour to provide the highest quality goods as standard, and these will arrive in a merchantable quality. Any wear and tear or depletion of goods due to use and wear are not our responsibility and we will not be obliged to replace. We use the information you provide to place the order with the relevant Designer and to enable your dress to be constructed or altered to your design requirements.
All final payments must be made before the release of any products.